A new compilation of 2020 ADP research has
concluded what we here at Converge have been saying since the beginning: put
your people first. The pandemic has reminded companies to focus on the
well-being of their employees, and the ongoing social justice movements have
only intensified the importance of a work environment. But these are not the
only major factors leading to this conclusion…
Workplace flexibility is expected to remain a
top concern for 2021. 44% of employers now offer flexible working policies
(almost double the number pre-COVID). An October ADP Research
Institute Study found that 65% of workers felt positive about the future
flexibility of their organization. Further, employers are that are looking for guidance on flexible work, and pay options
have grown over 116% this year.
Workflow was yet another area that saw major
changes this year. Many companies had to adapt completely new workflows as they
shifted to remote work. Other companies, were able to accelerate systems they
already had in place to allow for this flexibility. The takeaway found across
companies is that whatever system you choose to use, you need to ensure it
empowers and supports your employees.
An ADP survey (of companies with 1,000 or more
employees) reported that 39% of worker’s fear’s about health are a top concern.
Workers on the other hand have actually become more resilient due to all the
change. Employees who saw at least five major changes during the pandemic were
13.2 times more likely to be highly resilient. Those employees who trusted
their leader’s ability to anticipate and communicate in the future felt
psychologically safer, and therefore, better able to adapt and overcome
HR has taken an even more strategic role.
Company leaders are now more than ever before turning to their HR department.
As the need to quickly and efficiently introduce changes into the workplace,
and communicate it clearly, HR has become the natural leader. HR has also been
the one to help companies either metaphorically, or physically, re-write their handbooks
and internal policies this year. Read more on the transformation of HR here.
conclusion, there are more reasons than ever before to put people first. As the
only constant is change itself; build your people, so that your company can
continue not only to handle but grow from all the challenges it will
Read more from the ADP research here: